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Does anyone have any experience using a Flow to send emails through Sendgrid?

While I do have Sendgrid function as an Email Relay for Salesforce, I am looking for a solution or a Flow Action that I could send over a template ID and some params

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How to check if lookup field have value populated or not in flow?

I am using under decision element if $record.custom_abc__c = Is Null = True. So if it is blank then there is another automation which populate lookup if opportunity status = submit to lender . It works fine but there may be situations opportunity status moves backward and again set to submit to lender. Issue i am facing is ..lookup field already contains value get change with new value. How can I stop it without creating any custom check boxes ?

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I have a flow which is in community builder

It's visible to admin and not the contractor profile who has access to community. There is "assign" filter so whoever can log in should be able to view the flow. I am using a Get Records element which may or may not get a record for the screen to display. Any thoughts anyone on where should I start looking for the issue?

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can you filter cases closed in 4 hours in reports?

if yes, can you advice me how you can do that? thanks

21 answers, 0 articles
Check out the Case Lifecycle report type, which gives you access to duration per stage. Depending on how you are measuring hours, you may want to confirm/setup business hours for your org: https://help.salesforce.com/articleView?id=000214416... That will allow you to access the Business Hours Age field in reports. Salesforce provides an example of how to mimic this by formula on your record pages, if you desire:https://help.salesforce.com/articleView?id=000329632&type=1&mode=1&fbclid=IwAR2-DZn5kg6Vxd9rl3dIzgkY-X_w57qpKAt1SVAMwbazDnf_gMG-DP5rPN4
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How to share related records too manually?

I have started using manual "sharing" button in lightning. My question is: How to share related records too manually? Example: Object : account and custom object :customer (private) are related through account number. Now when a manager shares account record manually, rep should also be able to see related record (customer) How to achieve this?

19 answers, 0 articles
Anyone added to the account team will see the related records to that account, such as the contacts, opps, cases, etc
14 answers, 0 articles
You can create an Apex Sharing Reason on your Customer object and use it to grant access via automation (this can be done declaratively with Flow). If you're using Lightning, switch to Classic to create the Apex Sharing Reason from the related list on the custom object. Happy to follow up with some examples if this sounds like a good route for you and you're not sure where to begin. Just say the word!
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I am looking for suggestion to calculate the business hours age for case

I want to know how to do this. There are quite a few formulas for this...but none of that works perfect. Ps: I know that there is a business hours age field which can be enabled by Salesforce..but it's only available on reports and can't even be used for filtering. My use case is ...I want to notify the team lead if a case is aged 2 business days and hasn't been responded. A step by step process would be advantageous. Thanks in advance.

24 answers, 0 articles
We also calculate age of the case(complaint) by have one filed as date opened and then used formula to get age.. In another formula field type.. Also we have close date and time.. To check average age or time took to close the cases.
23 answers, 1 articles
Create a Standard Case Escalation Rule .From Setup, enter Escalation Rules in the Quick Find box and select .Escalation Rules. .Click New. .For Rule Name, enter Case Escalation . .Ensure Active is selected. .Click Save.
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Hello everyone, is there less opportunity for Salesforce administrator?

Is it true ? We have to do other certifications also ? I don't have industry experience and want to switch into Salesforce so which certification will be best ?

21 answers, 0 articles
I recently saw in a video where they told the entire market is generating low no. of Admin jobs. So developers are only in demand
22 answers, 0 articles
I would recommend you go for Salesforce Developer. I'm not sure why is there so much fascination about SF admin. That being said, why not go for both. You can easily make the switch and double your chances to apply for both kind of jobs. Check out this bundle for SF Admin and PD1 practice exams - https://reviewnprep.com/.../salesforce-certified.../5/BUNDLE. Good luck on whatever path you choose
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How to code using apex regarding approval process?

I am new to Salesforce, I am a career shifter and we have this Census Activity and i don't know how to do it using codes. Appreciate your help.

8 answers, 0 articles
Hi there are documentation available. But the summary is you should have approval process created for that object and then you can initiate approval process from Apex, while creating Approval process select manual approver and assign the approver in apex class. You can get sample code also
7 answers, 0 articles
You can call an approval process using apex code
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How can i import data from stripe or external fundraising data into our salesforce?

I have npsp pack. Thanks

5 answers, 0 articles
Look into Gravity forms. It’s an app through saleeforce
5 answers, 1 articles
You will need to purchase a tool to sync the data automatically. Elevate is salesforce’s native option or you can look at something like Zapier
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I have a client who needs some solutions for creating a quote/proposal for their clients AND contracts

They want to be able to generate a multi-year quote directly from the Oppty, and be able to apply different discounts to different years. This is proving a bit difficult for them and I am suggesting they implement a solution like Conga or DocuSign, where we can use merge fields. They ALSO need a contract solution, which could be a bit more straight forward. I have used Conga Sign and Conga Composer in the past, so I am thinking that might serve here. OR maybe just DocuSign? Does anyone have any insight? Thanks!

6 answers, 0 articles
Conga or docusign are fine for merging the data into a nicely formatted document but they don’t do the multi-year discounts and contracts that you need. You could use different products for year 1, year 2 etc which could make it a bit simpler. Salesforce has a basic contract capability that can be extended too so take a look at that too
7 answers, 0 articles
Cpq or conga composer will work just fine
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I want to convert Lead to Contact automatically after Lead is created )based on a condition)

How can I do this. Please advice. Sharing helpful links is appreciated

5 answers, 0 articles
There is some Apex code (invocable method) on the automation champion blog to do the lead conversion, you can use this in the flow
7 answers, 0 articles
Process builder or Flow
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Administrator Credential

I am looking for advice. I have completed 91% of the Administrator Credential, that is to say all of the tech stuff, now in front of me is the TH exam prep material. My question is what is the best way to proceed from here? To use the TH material as a start, to do practice exams, or something else? What I am looking for is the method that will reinforce my learning and get me into the exam asap. Thanks

7 answers, 1 articles
do the practice paid cert on webassessor - if you get 80-85%+ then you are good to do the real thing
22 answers, 0 articles
I did the superbadges for admin then Practice exams and then pass the exam
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Has anyone added demographic information (phone #'s & email address) to an Opportunity record?

I`ve read about different ways it can be done (look up fields, flows, process builder) and I've tried a couple but not been successful. Our users don't want the extra clicks to go to the Account or Contact for demographic information

7 answers, 0 articles
You should be able to use a formula field on opportunity to pull phone number and email from account. Not so easy from contact
7 answers, 0 articles
Did you tried creating lookup fields.. On opportunities
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I can get a job with Salesforce service cloud certificate or it's just the beginning of a journey?

Hi, I'm wondering if I start Salesforce service cloud I can get a job with this certificate or it's just the beginning of a journey? Many thanks

19 answers, 0 articles
It is a great start though. I would highly encourage you to go and do voluntary work where they are looking for salesforce consultants. Many will be happy to give you that experience especially look at non-profit. Truth to be told certifications without real experience don't add much value to most employers. Also, I would encourage you to start with the admin
22 answers, 0 articles
It is always said, certifications add expectations. Better to go with admin certification, gain some experience on service cloud and then do certification of service cloud
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can we use before insert update to fetch number of related list?

I m new in Salesforce please help me i want to know that can we use before insert update to fetch number of related list ?how?

23 answers, 1 articles
Before insert you cant get related child records, but yes you can get related parent record id if lookup field is not null. And before update you can do anything. But remember best practice is to work in after context trigger if you want to make changes in related records
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How to access related NoteAndAttachment of an object?

Tried using soql on it but says entity type NoteAndAttachment doesn't support query. Thanks!

12 answers, 0 articles
You can download it from ui
21 answers, 0 articles
You need query on attachment object and check parentId : objId where object id can be say account object id
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What other trails should I do along with it to be most competitive?

I am doing the administrator trial

8 answers, 1 articles
Trails won’t make you as competitive as a solid portfolio, LinkedIn, experience/volunteer projects, or additional certifications (Salesforce or otherwise)
8 answers, 0 articles
I think it depends on the company or industry you want to get in with. Most will use Sales Cloud, but others may use Service Cloud, or CPQ
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How to know overall code coverage of multiple test classes?

I have a class having multiple test classes and I want to know the overall code coverage of the class. How can I know that?

6 answers, 1 articles
First you should run all the needed test from either Developer Console or Setup: Developer Console: Open Test menu then click on New Run then select multiple classes and click Add Selected. Setup: type Apex Test Execution in quick search and click on it. Click Select Tests..., then select multiple classes and click Run. Once every test method has been executed, you can open the class that has been tested in the Developer Console (File > Open Resource) then click on Code Coverage (next to API Version) and select All Tests
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