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does anyone know the cost you would incur per delivered voicemail?

If you are sending a 30 second ringless voicemail to a list using your twilio number, does anyone know the cost you would incur per delivered voicemail?

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Can I save audio messages (.m4a) as template messages?

I am a new Twilio joiner. Can I save audio messages (.m4a) as template messages?

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I texted “hello” to my twilio number. What is this automated message that pops up for?

Anyway for me to receive whatever someone is trying to text to this number to my actual cell phone number?

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When you compose a template message, what types does it accept?

In my use case I want to send an audio template message, but it doesn’t work. As far as I understood, i must send them as session/customer support message. Any workaround?

4 answers, 0 articles
Upload you audio to Twilio assets and include the link on the message body
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Simplest/easiest way to send MMS

Hi anyone here who knows the simplest/easiest way to send MMS? pls. help me.thank you

6 answers, 0 articles
batchsms.eu
7 answers, 0 articles
Also zapier
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Is it possible to filter Twilio status emails to USA only, so I don't receive status emails about countries where we are not presently operating

Is it possible to filter Twilio status emails to USA only, so I don't receive status emails about countries where we are not presently operating? We receive Twilio status emails for many countries that are presently irrelevant to our business operations

4 answers, 0 articles
Yes you can. You can read the support article Checking Twilio Service and API Status with the Status Page (https://support.twilio.com/hc/en-us/articles/360013353193-Checking-Twilio-Service-and-API-Status-with-the-Status-Page) for details on how to sign up and select only carrier notifications for only specific areas of the world. The tl;dr is go to status.twilio.com, subscribe to updates and on the subscription page, find the Carrier Network section to select only the carriers in North America.
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Handle call end in twilio

I am building a conversational voice bot with Twilio and Node.js. Whenever a call ends, I need to send collected data(collected in Twilio autopilot Memory object) to a database. If the user completes the entire question-answer session with the bot, I am able to send the data to a DB. But if the user hangs up the call in between, the execution of functions stops completely. To handle this, I am triggering a function(called callEnd.js) execution on call-end using 'CALL STATUS CHANGES' in the Twilio console. But the event object provided in callEnd parameter does not contain the Memory object. How do I handle this? My objective is to push partially collected/full collected data to DB

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If your questions are distributed over several functions and you want to permanently store the collected data no matter how far through the conversation the user gets, then I recommend that you store the answers each time you receive a webhook from Autopilot updating your database with everything that is in event.Memory at that point. That way your DB will collect the data and it doesn't matter how far the call gets, it will always have all the answers that the user provided
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SINCH SDK Bandwidth

I am using Sinch SDK for voice/video calls in my app and I was wondering if there are any way to check the current internet bandwidth of the call similar to Twilio's Bandwidth Profile API (https://www.twilio.com/docs/video/tutorials/using-bandwidth-profile-api). I scoured the documentation and haven't found anything or perhaps I am looking for something different entirely. Thanks in advance.

4 answers, 0 articles
Unfortunately there is no API available for checking the current bandwidth available from Sinch for the Voice / Video calls
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Is there a way to make a call from Spring boot API and read out text to receiver?

I can make a call out to a user using Twilio API, the challenge I am currently facing is passing the test API and it reads out the test message to the receiver.

3 answers, 0 articles
This is how I solved this problem. I built a TwiML file, set all my parameters then passed it to the Call.creator method inside the Twilio library. Detailed instructions can be found inside the API documentation here Twilio Documentation - https://www.twilio.com/docs/libraries/java/usage-guide#exceptions
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Is there a way to identify whether photo is taken from camera or attachment in MicrosoftBot Framework

I am developing a chatbot using Microsoft Bot Framework. I am trying to add Azure FaceRecognization in in Bot & its working fine. and when I take a photo from whatsapp I am getting that image as a URL in attachment context.activity.attachments[0].contentUrl and if I upload a photo also i am getting image in same attachment as a URL, is there a way where I can identify whether photo is taken from Camera or attached?

3 answers, 0 articles
This will be up to the client/channel (Whatsapp) to send across in channel data. I do not know if Whatsapp does this already, but you can check the ChannelData property of the activity received by the bot. If not there, then no luck for the moment. You would need to check with Whatsapp and see if this is something that configured or implemented
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Twilio Task Router - How to transfer assigned Task to some other worker?

There is one task Assigned to WORKER A, however after spending sometime, WORKER A realized, this can not be handled by own and needs to be transferred to WORKER B. How can we achieve this using Twilio Task Router?

5 answers, 0 articles
First you have to understand how is the lifecycle of a Task. When the task is created. the first state is pending. Then, Twilio will look for a worker who has capacity to get this Task. The task is now reserved. When a Task is reserved, this task could not be assigned to a new agent, because it violates the Task LifeCycle. (https://www.twilio.com/docs/taskrouter/lifecycle-task-state) If you are going to solve this problem, you have two options: If you want a Flex solution for the twilio flex plattaform you can use a plugin available (https://www.twilio.com/docs/flex/solutions-library/chat-and-sms-transfers) If you want to solve it with a backend solution. you have to first: delete or complete the Task. Create a new one with the same Task attributes to preserve the data in the conversation. Create a new channel to communicate the worker with the task user. Assign the task to the workerSid (WorkerB). Remember that, you have to handle if the worker B has no capacity to recieve a new Task
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Twilio: Dial failover on busy signal

Person A calls my server. My server returns Twiml with Dial plus extra, connecting them to my client C. Sometimes C's phone is busy, and the extra just tells A they couldn't be connected, try texting. I want to have a failover, where the same thing happens when C is not busy, but if C is busy, A is put in a queue, as are subsequent callers. When C's call ends, I try to connect A to C. Is there a way of doing this with simple Twiml verbs, like dial.queue, and Redirect? So far I've failed: I can enqueue A when C is busy, hearing hold music and all, but I've utterly failed to get A off the queue and in touch with C. I suspect I'll need to create calls using the API, but figured I'd ask to see if the Twiml way should be doable. I am aware that I could just throw all callers into a queue, but for business reasons I want to preserve the "ring and connect" behavior when the client is immediately available

5 answers, 0 articles
The bit here is getting A to start a new call once they are done with the call they are on. You could, for example, send an SMS message to A to tell them that someone is waiting in the queue. Then, when they call their Twilio number back return TwiML that s into the . When using the TwiML, the caller will be connected to the person waiting at the front of the queue. Alternatively, if you don't trust A to call the queue back, you could keep trying to periodically make calls to A using the REST API and once the call connects return the same TwiML to into the . If the caller hangs up and the queue becomes empty before A answers the call, you can stop calling and perhaps send a message to inform A that someone called and they can choose to call them back.
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How to pause and resume video in a programmable video call in twilio in android (JAVA)

I am using twilio Programmable video call. The requirement is when the video call is going on between two participants, ie local participant which is myself and remote participant which is another person on call, if local participant clicks button 'toggle video' or locks the phone then the ongoing video should be paused and when unlocks the phone or presses 'toggle video' again then the video should visible to remote participant, I am able to pause the video when phone locks and resume video when unlocks, the problem is when the video is resumed only local participant (myself) can see it, put remote participant doesn't . How to fixed this, I tried different methods, videoCapturer but nothing worked. Please help!

3 answers, 0 articles
I figured it out!! for lock and unlock use onPause() and onRestart() when phone locks, onPause() is called, in onPause(){ localVideoTracke.enable(false)}, when phone unlocks onRestart() is called, in onRestart(localVideoTrack.enable(true)) enable() method can be used for pause and resume video during video call, it can be used for both localAudioTrack and localVideoTrack
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Should I use Caller and Called arguments or From and To in Twilio callback request body

I am receiving the same information in the following POST body arguments from twilio callback requests: -Caller and Called; -From and To. I couldn't find any documentation about the first arguments. Are Caller and Called deprecated?

6 answers, 0 articles
To and From should be used. Caller and Called are duplication of From and To. Used for consolidation data for additional info, like FromCity, FromState, ToCity, ToState etc. If such data is available. https://www.twilio.com/docs/voice/twiml#request-parameters
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Twilio Programmable Messaging - WhatsApp Push Notifications and Badges Not Sending

We use Twilio Programmable Messaging to send WhatsApp business messages. Sending messages to iOS, does not deliver push notifications or badges reliably. We have assessed on multiple phones, reset both WhatsApp and iOS notifications to factory settings, deleted and reinstalled WhatsApp multiple times and still not receiving messages reliably. This is a major reliability issue for customers because they cannot rely on whether or not they will be notified of important updates by WhatsApp business accounts via Twilio. What exactly are the specifications for WhatsApp sending or not sending push notifications for WhatsApp business accounts via Twilio Programmable Messaging? Is there a character limit, a rate limit, a limit on messages without a reply outside of the 24 hour response window? Essentially, delivering messages to a WhatsApp number from via the Twilio business messaging API does not reliably send push notifications or badges for new messages on the iOS WhatsApp application

7 answers, 0 articles
As far as I am aware, the interaction between Twilio and WhatsApp, or indeed you and WhatsApp were you to use their API directly, should not have any bearing on whether notifications get sent. The documentation on sending messages through the WhatsApp API makes no reference to notifications, so my assumption is that notifications should be triggered as if the message was being sent from another WhatsApp user. There is no mechanism for the entity making requests to the API to withhold or otherwise control the notifications that are sent to the end user
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Twilio Functions Dependency - Use Private Node module

How can i include private npm package as my dependency module in Twilio functions. I have a node module in AWS CodeArtifcate which requires npm run co:login aws codeartifact login --tool npm --repository {REPO_NAME} --domain {DOMAIN_NAME} While i include a private module i am getting Some dependencies could not be validated. Failed to find the @scope/module_name package.

7 answers, 0 articles
We do not currently have a way of connecting npm installs to private registries which is leading to your error message. The current solution for including private code would be to use private assets and load the dependency using require(Runtime.getAssets()[PATH]).
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Can a screen flow be used to edit existing records, if you are using it to create new records?

Screen flow/flow newb here: Im going through videos and tutorials of screen flows, they all seem to create new records. I want to pull up an Account: Zias Chicken and make changes to the phone number and address and submit the change for approval. Hope that makes sense

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What is the cleanest way to update the same record which launched the flow in the first place?

Hello. What is the cleanest way to update the same record which launched the flow in the first place?

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How I can stop the flow from updating the opportunity owner until the request has been approved?

I've got a flow called from an action button on the opportunity object. The flow allows the user to request that the opportunity owner be changed to another user whom.they specify on a screen which appears when they press the button on the opportunity. The last part of my flow is a 'submit for approval' action. However I'm finding that although the flow successfully invokes the approval process, it is still changing the opportunity owner before the approval request has actually been approved. Any ideas why this might be and how I can stop the flow from updating the opportunity owner until the request has been approved? Thanks!

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I any help with uploading a file at the same time the record is being created?

I found a good custom file upload component but it requires a record to created before it would work. Thanks

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