Freshworks Overview

Freshworks CRM is one of the top-rated CRM software in the market that allows your small business to scale. Powered by Freddy AI, Freshworks CRM gives you a 360 view of your potential customers and captures all their interactions.  Freshworks CRM (formerly Freshsales), is an ideal tool for those users who want to attract quality leads, engage with customers across multiple channels, and close deals faster. Freshworks CRM can gain complete context into customer behavior and stimulate meaningful customer engagement.

The platform is an ideal sales pipeline management tool that helps your small business to focus on the best deals. With Freshworks CRM you can analyze every deal and get useful insights. Top Features of the platform include capturing all customer interactions at one place, discovering the best leads, boosting customer engagement, getting an accurate AI-powered forecast, taking better care of your current client base, attracting more site visitors, and nurturing the existing ones. With Freshworks CRM thousands of happy users have already turned their websites into lead generation machines. Freshworks CRM can stimulate faster sales processes by helping customers get real-time notifications and nurturing them for upsell and cross-sell opportunities. Additional features of Freshsales CRM are two-way email sync, collaboration in context, and workflow automation. The platform is ideal for Lead Management, Contact Management, Deal Management, Event Tracking, Lead scoring, Email Tracking, Territory Management, Account Management, Sales Reports, Integrations, Sales Sequences, Intelligent Workflows, etc.