Best Collaboration Software
Collaboration software is a special software designed to support interaction between people working on solving common problems. This tool allows you to enhance your team collaboration and improve general project management within your organization. Full data synchronization across the platform helps you: eliminate data duplication, prevent any unnecessary notifications, add a switching option between different contexts. This software helps teams coordinate their work, manage all of their projects through setting up flexible boards, using reports, Gantt charts, and dashboards. The additional benefits of Collaboration Software include: tracking tasks and issues, supporting customers requests, planning sprints and releases, creating workflows, driving effective meetings.
What is Collaboration Software
If your company has more than two people, you will face the need to transfer information to your employees, clients, contractors and partners. You can do this in the traditional way via email. But sometimes information can be in the form of diagrams, files, screen recordings, etc. You should be able to quickly write to a colleague in chat and give access to these files.
Collaboration services help you do it. In most cases, these are document storage, file sharing, chats, access control. With these features, your colleagues can quickly share information.
Problems that Collaboration Software
Communication between employees - the most common problem in companies is the speed of information exchange. There used to be paper letters, documents, and parcels. Then the era of email began in the 90s. And until now, email is one of the most important ways of communication for people. However, email is too formal and takes time. What if you need to quickly write to a colleague from the next department: "Sarah, send the pictures for the post on Instagram." This can be done much faster through the chat.
Access Control - your digital environment is a repository of information. Your company should have a differentiation of access rights to information according to the position of the employee. For example, a sales manager should have access to leads, but shouldn't have access to the entire CRM system. This is especially important if you have remote employees. At critical moments, you should be able to block access to the information for a specific employee.
Sending files - when communicating, employees not only write messages to each other but also send files. Collaboration tools allow you to transfer files, attach them to messages.
Shared work with one file - cloud applications allow you to share files and edit them. The simplest example is Google Docs. But there are many other types.
The benefits of Collaboration Software
Remote Employee Management
Managing remote employees is much more difficult than office employees. If the task is urgent, in the office you can come to the department you need and quickly solve the problem. In remote work, everything is more complicated and e-mail correspondence can last for hours or days. Employees can do this much faster in the corporate portal or chat.
By using collaboration tools, you increase the productivity of everyone in your company. They used to send information by email, now it's possible to do it in chats.
Collaboration services pricing
In most cases, the pricing of this type of software follows the "per user per month" model. The price range goes from $0 - $15 per user.
Types of Collaboration Software
Collaboration Software is very different from each other and includes different functions. One software helps to automate communication, another software helps to automate project management, etc. Although they all have one goal - to help company employees to establish effective collaboration, the directions of such tools may be different.
It's important to understand that one software can include several solutions. Someone provides chat services, project management, and a corporate portal in one solution, and someone develops a very deep domain solution. To do this, you need to have the required technological stack and integrate different services using different Ipaas systems.
The main types of business processes that can be in collaboration apps:
Chats and messaging
This type of software helps employees send information in chats and instant messengers. It's like WhatsUp, but for business. As a rule, business messengers have more functions than regular ones. You can give different access, install chatbots, automate reporting, etc. For example, you create a bot that writes to all employees every day and asks them to write a report on the work done during the day. Only this feature can improve your enterprise greatly.
Employee Intranet Software
Every company must have a corporate social network. Employees can see other ones working in your company. They can communicate with each other within the corporate network, transfer files, and manage projects. Also, this software stores various documents, job descriptions, and everything necessary for the effective work of the team.
This kind of tool helps the team to visualize their tasks. In the past, people used to draw diagrams on paper, make corrections, and argue with each other in negotiations. Now people can draw on the online White board and discuss tasks there too.
This kind of tool helps your team to manage projects effectively. Each project has its own stages and tasks. Under each task, company employees can leave comments and discuss the task.
Is one of the most important functions of collaboration. At a video conference, your employees can discuss the project and show their screens to each other.