Planning to implement marketing automation and considering Pardot? We advice to look at resembling software to make a decision.

When customers choose marketing automation app, most often they are looking for functionality for email builder, marketing lead database, website builder, lead nurturing, A etc.

Comparing Pardot with competitors users pay attention to the automation builder, marketing lead database, help desk, conversations, survey builder, segmentation, number of triggers and actions and so on.

We’ve made a list of top 10 competitors that are very similar in cost and features to Pardot. The list is based on similarity, so if Pardot doesn’t suit you in any way, here you can easily choose the best variant for you.

E2 Shop System

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We help shops and manufacturers of all kinds and sizes work smarter for improved efficiencies, greater flexibility and bigger profits.

Userlike

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Offer your customers the best customer service experience through the channels of website chat and mobile messaging. With Userlike you can chat with your customers via your website, Facebook Messenger, WhatsApp, Telegram and SMS. Connect your chatbot and automate parts of your customer interactions. Born and hosted in Germany. Userlike keeps your and your customers' data safe with a 100% GDPR-compliant communication solution.

Elastic Email

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Elastic Email is an all-in-one email delivery platform. We offer an SMTP Relay, robust HTTP API, and a User Interface that has a complete suite of tools and features for managing contacts, templates, campaigns, and reports.

audits.io

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Audits.io is a fully customisable tool that works on all devices - both on and offline.

Chase App

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Improve your business productivity by tracking your field employee's work status, their working location, attendance, allowance, leaves

Cronberry

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Cronberry is the automation solution with complete effectiveness & efficiency that too at the economical market rates. The user is provided with an all-in-one package of marketing automation services with premium quality results on the go.

Mailjet

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Mailjet is a powerful email service provider that enables you to send, deliver and track transactional and marketing emails all from one single account. With Mailjet, Marketers and Developers can send and track emails via API, User Interface or SMTP Relay.

monday.com

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Monday.com CRM Platform is a highly visual and user-friendly CRM software designed to help businesses to manage everything in one place. A platform is a powerful tool for any business of any size due to its ability to handle sales pipelines, customer on boarding, client’s projects, marketing, and other needs of your company.

accessiBe

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accessiBe is the #1 fully automated, AI-powered, web accessibility solution for ADA and WCAG compliance. Web accessibility and ADA are legally mandatory for all websites. Using accessiBe is a no-brainer: just one line of code and your business is protected and accessible to everyone who needs it. On top of making your website accessible, we also provide a support litigation package, a monthly scan report, an accessibility statement, and 24/7 accessibility maintenance.

Benchmark

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Benchmark Email is a web-based email marketing solution allowing to build email marketing campaigns, run surveys, and manage a regular newsletter using the service.

Klaviyo

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Klaviyo is marketing automation platform which features email marketing combined with campaigns through social media. Klaviyo features the capability to integrate with manifold platforms and to orchestrate automated customer communication in order to generate business growth.

How to choose Pardot substitute

Many marketing automation tools are similar to each other. Platforms with identical features can differ in cost by 2 times. The first feature you should look at is the availability of funnel builder. This is a basic feature of marketing automation apps and if it doesn’t include this feature, most likely this app isn’t formed yet. All funnel builders look almost the same. It's important not to look at the UX, but pay attention to the functionality.

In a month, you'll get used to the UI, but the lack of features will always spite you. Changing marketing automation apps is very expensive. If you have the usual email set up, it's not that difficult to switch to another tool. But if you've already configured integrations, workflow, and have complex funnels, it can take months to change the tool. That's why you should be attentive to choosing an alternative.

What to look for when analyzing the automation builder? It has 4 important features categories.

1. Triggers. For instance, "Form submit" is a trigger that launches a business process. The most often used triggers are: opening an email, clicking a link in an email, reaching a goal, adding or removing a tag, closing a deal, visiting a page, etc. In each platform for marketing automation this set is different. The more, the better.
2. Action. For example, "Send email". This is the most simple action you can have. The most often used actions are: add or remove a tag, send a text message, send a messenger message, set a salesperson task, update a transaction, notify someone by email, move a transaction to another stage, etc.
3. Delay. For instance, "Wait 2 days. Customer fill in the form on the website and get in the marketing automation app (Trigger), the software sends a Welcome email (Action). Then the app waits 3 days (delay) and sends a second email. This is the most simple automation. But there are other options. For example, "Wait until something happens". Or wait until November 30th, or wait until 9 PM in the subscriber’s time zone.
4. If/else. For instance, "If a client, has the tag "Bought product #1", send the email, if the subscriber doesn't have the tag "Purchased product #1", wait 2 days and send the email. The most often used if/else parameters are: was on the site page, bought certain items, opened certain emails, user field the contact card matches some requirements. This is information according to which you can segment the contact base.

Analyzing the automation builder, you need to look carefully at all four categories of functions. The more, the better. Often it appears that good-working marketing automation software with the biggest number of features look uncomfortable. New systems look nice, but they have few functions. You need to the tool you plan to implement very deeply. Otherwise, it will be very painful to change it in the future.

Once you've analyzed the automation builder, you understand whether there are integrations with the apps you need. Fortunately, Apiway can help you. Usually, tools like Pardot are the center of business IT infrastructure. It's kind of digital hub for all your subscriber. This kind of software is like an octopus, which is putting its tentacles into other system. App like Pardot need to integrate with most other ones. Or you’ll have to waste a lot of money and time developing custom integrations.

Also those who are looking for alternatives to Pardot use tools from other categories like email marketing software, chat on website software, CRM system, lead management software