LabiDesk

Overview
Alternatives
Integrations

LabiDesk Overview

What is LabiDesk?

LabiDesk - Customer Support Software to Assist, Engage and Sell.

How do you position yourself against your competitors?

LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers.

  • Customizable HelpCenter with Articles & FAQ for Self Service;
  • HelpWidget with automatic replies, to reduce number of incoming requests;
  • Shared Email Inbox/ Ticketing System to properly and in timely manner work on the customer issues;
  • Canned Responses/ Macros for your Agents;
  • SLA,Department and Agents Roles and Routing.
Languages

English

Year Founded

2019

Social networks

LabiDesk Support

Languages

English

Year Founded

2019

Social networks

Top 10 LabiDesk Alternatives & competitors

Choosing alternatives to LabiDesk?

We recommend to investigate similar platforms to make the right choice. While doing this you need to look into the similarities and differences in cost, functionality, specific product capabilities, as well as the number of integrations and customer support. Certainly, design also can affect your choice.

We’ve compiled a list of top competitors that are very resembling in cost and functionality to LabiDesk. The list is based on user reviews, so if LabiDesk doesn’t suit you in any way, here you can easily choose the best variant for you. Look at real reviews to find out how LabiDesk compares to other resembling apps and find the best app for your company.

JivoSite

JivoSite

Try for Free

JivoSite is the most popular Live Chat solution for webshops in Russia. Use it to collect actionable feedback to improve your store: identify problems, collect contact info and understand your customers better.

Freshdesk

Freshdesk

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Freshdesk is a cloud-based customer support software and helpdesk solution. It is a platform with a comprehensive set of tools and features to help businesses support all the needs of their customers. Companies around the world use it to deliver exceptional customer service and experience.

ActiveCampaign

ActiveCampaign

Try for Free

ActiveCampaign is a platform that helps businesses automate customer experiences and build meaningful connections with their customers. Since 2003, ActiveCampaign has created tools that are both powerful and easy to use – because growing businesses don't always have the time to set up new tech. Today, 80,000+ businesses use ActiveCampaign for their email marketing, marketing automation, or CRM.

Intercom

Intercom

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Intercom helps you build customer relationships through conversational, messenger-based experiences across the customer journey.

Zendesk

Zendesk

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Zendesk is a service-first CRM company that builds software designed to improve customer relationships. As employees, we encourage each other to grow and innovate. As a company, we roll up our sleeves to plant roots in the communities we call home.

Drift

Drift

Try for Free

Drift is a powerful customer messaging platform which gives you endless opportunities to improve the connection between you, your loyal customers and the ones who are on your website for the first time. With Drift, your website will definitely gain credibility and this feeling of connection with your employees. All of this gives a fantastic chance to increase the conversions and sales of your business.

LiveChat

LiveChat

Try for Free

LiveChat is a platform for quick and high-quality customer care. Live chat is a faster way to help your clients rather than email or phone. The platform helps convert visitors into customers, drive more sales, use mobile chat on the go, measure Net Promoter Score — your customers' loyalty, conduct online surveys.

This top you an opportunity to compare all the best alternatives to LabiDesk and make an informed decision. As the appropriate app combo that meets your business needs ensure that your work will reach the maximum productivity and increase income along with saving time and labor. Find a suitable program stack and Apiway integrations will help you to make it all work together for the benefit of your business.

All LabiDesk alternatives

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