Freshdesk is a cloud-based customer support software and helpdesk solution. It is a platform with a comprehensive set of tools and features to help businesses support all the needs of their customers. Companies around the world use it to deliver exceptional customer service and experience.
Evaluating alternatives to Freshdesk?
We recommend to view similar software to make the right choice. While doing this you should pay attention the similarities and differences in price, functionality, particular product capabilities, as well as the number of integrations and client support. Of course, design also can influence your mind.
We’ve made a list of top competitors that are very resembling in price and features to Freshdesk. The list is based on popularity reviews, so if Freshdesk doesn’t suit you in any way, here you can easily choose the best option for you. Pay attention to real reviews to see how Freshdesk compares to other similar software and find the best software for your business.
ActiveCampaign is a platform that helps businesses automate customer experiences and build meaningful connections with their customers. Since 2003, ActiveCampaign has created tools that are both powerful and easy to use – because growing businesses don't always have the time to set up new tech. Today, 80,000+ businesses use ActiveCampaign for their email marketing, marketing automation, or CRM.
LabiDesk - Customer Support Software to Assist, Engage and Sell. LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers.
Zendesk is a service-first CRM company that builds software designed to improve customer relationships. As employees, we encourage each other to grow and innovate. As a company, we roll up our sleeves to plant roots in the communities we call home.
Drift is a powerful customer messaging platform which gives you endless opportunities to improve the connection between you, your loyal customers and the ones who are on your website for the first time. With Drift, your website will definitely gain credibility and this feeling of connection with your employees. All of this gives a fantastic chance to increase the conversions and sales of your business.
LiveChat is a platform for quick and high-quality customer care. Live chat is a faster way to help your clients rather than email or phone. The platform helps convert visitors into customers, drive more sales, use mobile chat on the go, measure Net Promoter Score — your customers' loyalty, conduct online surveys.
JivoSite is the most popular Live Chat solution for webshops in Russia. Use it to collect actionable feedback to improve your store: identify problems, collect contact info and understand your customers better.
Intercom helps you build customer relationships through conversational, messenger-based experiences across the customer journey.
This provides you an opportunity to compare all the best alternatives to Freshdesk and make an informed decision. As the right tool combo that meets your company requirements ensure that your business processes will reach the maximum result and increase income along with saving time and labor. Choose a suitable program stack and Apiway integrations will allow you to make it all work in conjunction for the benefit of your organization.
Apiway allows you to integrate Freshdesk with thousands of the most popular tools. You can automate your workflow and have more time for main things—no code required.
Instagram Custom Audiences
Instagram Lead Ads
Instagram for Business
Facebook Offline Conversions
LinkedIn Lead Gen Forms
TikTok lead generation form
You have reached the maximum per-minute rate limit.
Try again in one minute.