Freshdesk

Overview
Alternatives
Integrations

Freshdesk Overview

What is Freshdesk?

Freshdesk is a cloud-based customer support software and helpdesk solution. It is a platform with a comprehensive set of tools and features to help businesses support all the needs of their customers. Companies around the world use it to deliver exceptional customer service and experience.

Freshdesk Support

Top 10 Freshdesk Alternatives & competitors

Evaluating alternatives to Freshdesk?

We recommend to view similar software to make the right choice. While doing this you should pay attention the similarities and differences in price, functionality, particular product capabilities, as well as the number of integrations and client support. Of course, design also can influence your mind.

We’ve made a list of top competitors that are very resembling in price and features to Freshdesk. The list is based on popularity reviews, so if Freshdesk doesn’t suit you in any way, here you can easily choose the best option for you. Pay attention to real reviews to see how Freshdesk compares to other similar software and find the best software for your business.

Drift

Drift

Try for Free

Drift is a powerful customer messaging platform which gives you endless opportunities to improve the connection between you, your loyal customers and the ones who are on your website for the first time. With Drift, your website will definitely gain credibility and this feeling of connection with your employees. All of this gives a fantastic chance to increase the conversions and sales of your business.

ActiveCampaign

ActiveCampaign

Try for Free

ActiveCampaign is a platform that helps businesses automate customer experiences and build meaningful connections with their customers. Since 2003, ActiveCampaign has created tools that are both powerful and easy to use – because growing businesses don't always have the time to set up new tech. Today, 80,000+ businesses use ActiveCampaign for their email marketing, marketing automation, or CRM.

LiveChat

LiveChat

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LiveChat is a platform for quick and high-quality customer care. Live chat is a faster way to help your clients rather than email or phone. The platform helps convert visitors into customers, drive more sales, use mobile chat on the go, measure Net Promoter Score — your customers' loyalty, conduct online surveys.

Intercom

Intercom

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Intercom helps you build customer relationships through conversational, messenger-based experiences across the customer journey.

JivoSite

JivoSite

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JivoSite is the most popular Live Chat solution for webshops in Russia. Use it to collect actionable feedback to improve your store: identify problems, collect contact info and understand your customers better.

LabiDesk

LabiDesk

Try for Free

LabiDesk - Customer Support Software to Assist, Engage and Sell. LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers.

Zendesk

Zendesk

Try for Free

Zendesk is a service-first CRM company that builds software designed to improve customer relationships. As employees, we encourage each other to grow and innovate. As a company, we roll up our sleeves to plant roots in the communities we call home.

This provides you an opportunity to compare all the best alternatives to Freshdesk and make an informed decision. As the right tool combo that meets your company requirements ensure that your business processes will reach the maximum result and increase income along with saving time and labor. Choose a suitable program stack and Apiway integrations will allow you to make it all work in conjunction for the benefit of your organization.

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