Yellow.ai
Yellow.ai Overview
AI+Human CX Automation platform for enterprises to deliver real-time, on-demand & converged customer experiences (CX). Our products include bumblebee - HR Automation, Canary for conversational commerce, flax for itsm and voice assistants. We help business automate sales, marketing, HR activities, commerce, ITSM, customer support and digital advertising.
From these, we are currently focusing only on customer facing services like canary or voice ai or customer support.
Yellow Ai
English
2016
Bengaluru
Yellow.ai Support
Yellow Ai
English
2016
Bengaluru
Top 10 Yellow.ai Alternatives & competitors
Planning to implement marketing automation and thinking about Yellow.ai? We advice to look at resembling tools to find a solution.
When clients choose marketing automation app, usually they are trying to find functionality for email builder, marketing lead database, website builder, lead scoring, segmentation etc.
Comparing Yellow.ai with competitors users pay attention to the automation builder, customer data platform, chatbots, conversations, survey builder, segmentation, number of triggers and actions and so on.
We’ve made a list of top 10 competitors that are very similar in cost and functionality to Yellow.ai. The list is based on user reviews, so if Yellow.ai doesn’t suit you in any way, here you can easily choose the best variant for you.

E2 Shop System
Try for FreeWe help shops and manufacturers of all kinds and sizes work smarter for improved efficiencies, greater flexibility and bigger profits.
Userlike
Try for FreeOffer your customers the best customer service experience through the channels of website chat and mobile messaging. With Userlike you can chat with your customers via your website, Facebook Messenger, WhatsApp, Telegram and SMS. Connect your chatbot and automate parts of your customer interactions. Born and hosted in Germany. Userlike keeps your and your customers' data safe with a 100% GDPR-compliant communication solution.
WebWork Time Tracker
Try for FreeWebWork Time Tracker is a time tracking and employee monitoring software. WebWork is also a screen monitoring software that includes a wide range of flexible screenshot monitoring modes, aimed to boost employee productivity at all levels. Tracking time spent on every single project, task and other webpages/applications…WebWork offers the most accurate reports on employee productivity!
Properly
Try for FreeQuality assurance platform and system of record that make it easy to implement required standards and protocols for short-term rentals.
Freshdesk
Try for FreeFreshdesk is a cloud-based customer support software and helpdesk solution. It is a platform with a comprehensive set of tools and features to help businesses support all the needs of their customers. Companies around the world use it to deliver exceptional customer service and experience.
Elastic Email
Try for FreeElastic Email is an all-in-one email delivery platform. We offer an SMTP Relay, robust HTTP API, and a User Interface that has a complete suite of tools and features for managing contacts, templates, campaigns, and reports.
Salsa
Try for FreeSalsa CRM is a cloud-based constituent relationship management platform that helps nonprofits track supporter relationships, manage online and offline fundraising, and intelligently report on everything.
Klaviyo
Try for FreeKlaviyo is marketing automation platform which features email marketing combined with campaigns through social media. Klaviyo features the capability to integrate with manifold platforms and to orchestrate automated customer communication in order to generate business growth.
Paychex Flex
Try for FreePaychex makes paying and managing your employees easy and automatic.
Housecall Pro
Try for FreeHousecall Pro is a full-service tool that enables service professionals to run their entire business on their smartphone and complimentary web portal. The tool is offered at a competitive low cost and supports service professionals with all aspects of their workflow, including: job scheduling, customer database, invoicing and payment processing, technician dispatch, and much more. It is also fully integrated with access to the Housecall consumer booking app.
TimeDigital CRM
Try for FreeTimeDigital CRM is a service for marketing automation, triggered email newsletters, autofunnels and deal management in CRM. The main idea of the service is personalized messages based on visitors' actions on the website. With lead scoring and site/event tracking tools, you can personalize emails and create dynamic content. There is a CRM module for the sales department, where the manager can manage deals and set tasks.
How to choose Yellow.ai substitute
Many marketing automation apps are similar to each other. Software with identical features can differ in price by 3 times. The first thing you should pay attention to is the availability of funnel builder. This is a basic feature of marketing automation apps and if it doesn’t include this feature, most likely this app isn’t formed yet. All automation builders look almost the same. It's important not to pay attention to the UX, but pay attention to the functionality.
In a month, you'll get used to the design, but the missing features will always spite you. Changing marketing automation tools is very expensive. If you have the usual email set up, it's not that hard to switch to another software. But if you've already configured integrations, workflow, and have complex funnels, it can take years to replace the software. That's why you should be attentive to study Yellow.ai competitors.
What to pay attention to when analyzing the funnel builder? It has 4 significant features categories.
- Triggers. For instance, "Form submit" is a trigger that starts a business process. The most often used triggers are: opening an email, clicking a link in an email, reaching a goal, adding or removing a tag, closing a deal, visiting a page, etc. In each software for marketing automation this set is different. The more, the better.
- Action. For example, "Send email". This is the most standard action you can have. The most often used actions are: add or remove a tag, send a text message, send a messenger message, set a salesperson task, update a transaction, notify someone by email, move a transaction to another stage, etc.
- Delay. For example, "Wait 4 hours. Prospect submit the form on the website and get in the marketing automation software (Trigger), the app sends a Welcome email (Action). Then the system waits 3 days (delay) and sends a second email. This is the most basic automation. But there are other variants. For instance, "Wait until something happens". Or wait until November 30th, or wait until 8 PM in the subscriber’s time zone.
- If/else. For instance, "If a customer, has the tag "Purchased product #1", send the email, if the contact doesn't have the tag "Purchased product #1", wait 4 days and send the email. The most popular if/else parameters are: was on the site page, bought certain items, opened certain emails, user field the contact card matches some criteria. This is information according to which you can segment the lead base.
Analyzing the automation builder, you need to look carefully at all four categories of features. The more, the better. Often it happens that powerful marketing automation tools with the biggest number of features look ugly. New platforms look attractive, but they have few features. You should investigate the tool you going to implement very deeply. Otherwise, it will be very painful to change it in the future.
After you've analyzed the automation builder, you understand whether there are integrations with the tools you need. Fortunately, Apiway can help you. In most cases, apps like Yellow.ai are the core of business IT infrastructure. It's kind of digital hub for all your subscriber. This type of tool is like an tree, which is putting its roots into other app. Software like Yellow.ai should integrate with most other ones. Or you’ll have to waste a lot of money and time creating custom integrations.
Also those who are trying to find alternatives to Yellow.ai use tools from other categories like email marketing software, chat on website software, CRM software, lead management software
All Yellow.ai alternativesYellow.ai integrations
Apiway allows you to integrate Yellow.ai with thousands of the most popular tools. You can automate your workflow and have more time for main things—no code required.
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